Orders at your prices
The customer sees their price list and availability and orders without a phone call.
- Price lists and discounts for each customer
- Stock availability
- Repeat a previous order
- Product configuration where needed
A B2B portal is where your customers and dealers order at their own prices and see availability, order status and invoices. We connect it to your ERP so sales does not retype anything. Orders that still arrive by email or as a PDF are read by AI and prepared in the system for confirmation.
When customers order by email and phone, sales spends the day on paperwork instead of selling.
A customer emails an order and a salesperson retypes it into the system by hand.
The customer calls to ask whether goods are in stock and when they will arrive. The salesperson looks it up across several systems.
Every customer has different discounts and someone works out their price by hand.
Copies of invoices and delivery notes go out by email again and again.
Where an off-the-shelf B2B module fits your ERP, we put it in place. Where it does not, we build a portal around the way your customers order.
The customer sees their price list and availability and orders without a phone call.
The order goes straight into the ERP and the status flows back to the portal.
If you sell through partners, the portal holds their orders and materials.
Some customers will never log in to the portal and keep sending their orders as PDFs. Price lists, product codes and availability must be correct in the ERP, because the portal and AI only show what is in the system.
AI reads an order from an email or PDF and prepares it in the ERP as if it had come through the portal.
The portal lists customers who have not ordered for a long time on its own. AI prepares notes on each from order history and past communication, and the salesperson decides whom to contact.
For an enquiry, AI drafts a quote based on the price list and similar orders.
When a customer asks in their own words, AI finds the matching items in the catalogue and drafts a reply with availability.
Not sure where to start? AI readiness test
Tell us how many customers you have and how orders reach you today. We will come back with a proposal, either a portal or AI on top of email first.